DOMAIN - MARKETNOW
Revolutionising
the Property Sales
Process for Agents
and Landlords
CX/UX STRATEGY
UX/UI DESIGN
PRODUCT DESIGN
BRANDING
DOMAIN - MARKETNOW
Revolutionising
the Property Sales
Process for Agents
and Landlords
CX/UX STRATEGY
UX/UI DESIGN
PRODUCT DESIGN
BRANDING
DOMAIN - MARKETNOW
Revolutionising
the Property Sales
Process for Agents
and Landlords
CX/UX STRATEGY
UX/UI DESIGN
PRODUCT DESIGN
BRANDING
MARKETNOW
—
Muteo co-designed the first buy now pay later (BNPL) experience for the real estate vertical. Agents and vendors can now offer, pay or finance a sales campaign in the property market more conveniently than ever before.
MARKETNOW
—
Muteo co-designed the first buy now pay later (BNPL) experience for the real estate vertical. Agents and vendors can now offer, pay or finance a sales campaign in the property market more convenient than ever before.
The Mission
Our job was to bring BNPL to the real estate vertical. A simple solution for financing a campaign when selling a property, featuring a mobile-first, easy to use approach for agents and vendors.
The Mission
Our job was to bring BNPL to the real estate vertical. A simple solution for financing a campaign when selling a property, featuring a mobile-first, easy to use approach for agents and vendors.
Our Methodology
With BNPL not existing in the real estate vertical, we had to deliver an industry first. Our aim was to create a benchmark experience catering for three parties: vendors, agents and accountants. One easy app for payments, selling and reconciling processes.
Our Methodology
With BNPL not existing in the real estate vertical, we had to deliver an industry first. Our aim was to create a benchmark experience catering for three parties: vendors, agents and accountants. One easy app for payments, selling and reconciling processes.
With BNPL not existing in the real estate vertical, we had to deliver an industry first. Our aim was to create a benchmark experience catering for three parties: vendors, agents and accountants. One easy app for payments, selling and reconciling processes.
With BNPL not existing in the real estate vertical, we had to deliver an industry first. Our aim was to create a benchmark experience catering for three parties: vendors, agents and accountants. One easy app for payments, selling and reconciling processes.
With BNPL not existing in the real estate vertical, we had to deliver an industry first. Our aim was to create a benchmark experience catering for three parties: vendors, agents and accountants. One easy app for payments, selling and reconciling processes.
With BNPL not existing in the real estate vertical, we had to deliver an industry first. Our aim was to create a benchmark experience catering for three parties: vendors, agents and accountants. One easy app for payments, selling and reconciling processes.
The Flow
We made it intuitively easy for vendors and agents to interact with the platform by colour coding their user flows and comms differently.
The Flow
We made it intuitively easy for vendors and agents to interact with the platform by colour coding their user flows and comms differently.
The Flow
We made it intuitively easy for vendors and agents to interact with the platform by colour coding their user flows and comms differently.
The Flow
We made it intuitively easy for vendors and agents to interact with the platform by colour coding their user flows and comms differently.
Agent touchpoints
→ Add vendor details
→ Choose payment type
→ Click to send
Vendor touchpoints
→ Confirm details
→ Choose payment
→ Enter agreement
01
Agent Experience
As part of the experience, we’ve created a conversational journey for agents to set up their clients and send them their payment options in three simple steps.
01
Agent Experience
As part of the experience, we’ve created a conversational journey for agents to set up their clients and send them their payment options in three simple steps.
02
Notification
The vendors receive email and SMS notifications automatically, educating about the campaign setup.
02
Notification
The vendors receive email and SMS notifications automatically, educating about the campaign setup.
03
Vendor Experience
Vendors presented with the offer can simply choose how they would like to pay for their campaign – now and direct or later, when their property is sold.
03
Vendor Experience
Vendors presented with the offer can simply choose how they would like to pay for their campaign – now and direct or later, when their property is sold.
04
Vendor Dashboard
The dashboard gives vendors an overview and complete control of their campaign. Duration, fee and payment overview are all presented in one viewport.
04
Vendor Dashboard
The dashboard gives vendors an overview and complete control of their campaign. Duration, fee and payment overview are all presented in one viewport.
05
Payments
Payments such as campaign top-ups and before or after settlements can be handled via the dashboard. The vendor can choose between payment options with full transparency of additional fees or charges.
06
Agent Dashboard
Agents and agent accountants can handle campaign top-ups or new payment options all within the agent dashboard.
05
Payments
Payments such as campaign top-ups and before or after settlements can be handled via the dashboard. The vendor can choose between payment options with full transparency of additional fees or charges.
06
Agent Dashboard
Agents and agent accountants can handle campaign top-ups or new payment options all within the agent dashboard.
The Outcome
An easy to use and trustworthy platform for agents and vendors.
The Outcome
An easy to use and trustworthy platform for agents and vendors
An easy to use tool for agents and vendors
An easy to use und trustworthy platform for and vendors
An easy to use tool for agents and vendors
An easy to use tool for agents and vendors
The Team
Big shoutout to the amazing folks at MarketNow and Limepay! Special thanks to the development, project management, and the Domain team, as well as Daphne Bourke, Sandy Ho, and Emily Farthing. It's been an absolute pleasure working with you all!
_
The Team
Big shoutout to the amazing folks at MarketNow and Limepay! Special thanks to the development, project management, and the Domain team, as well as Daphne Bourke, Sandy Ho, and Emily Farthing. It's been an absolute pleasure working with you all!
_
MORE OF OUR WORK
MORE OF OUR WORK
MORE OF OUR WORK
WE DESIGN FOR /
PEOPLE + TRANSPARENCY + SIMPLICITY + LOYALTY + EQUALITY + SUSTAINABILITY + DATA PRIVACY + TRUSTWORTHINESS + OPTIMISATION + INNOVATION + POSITIVE ENGAGEMENT + ACCESSIBILITY + EMPOWERMENT + INSPIRATION + COLLABORATION / TO GIVE YOU THE EDGE
WE DESIGN FOR / PEOPLE + TRANSPARENCY + SIMPLICITY + LOYALTY + EQUALITY + SUSTAINABILITY + DATA PRIVACY + TRUSTWORTHINESS + OPTIMISATION + INNOVATION + POSITIVE ENGAGEMENT + ACCESSIBILITY + EMPOWERMENT + INSPIRATION + COLLABORATION / TO GIVE YOU THE EDGE
