Open Data Strategy
+
Designing_
experiences
that move you
TRUSTWORTHY SOLUTIONS FOR FINTECH, OPEN BANKING & CDR
LET'S FACE IT
Trust in the data practices of brands has reached an all-time low. People care about how their data is handled and will choose brands that are the most trustworthy, making them the most valued. Trustworthiness as a competitive advantage matters now more than ever.
We help you
become more trustworthy
Our service offering covers everything you need to create outcomes that move you and your customers.
We help you
become more trustworthy
Our service offering covers everything you need to create outcomes that move you and your customers.
We are storytellers,
designers and strategists that
want to solve real problems
—
BRANDS THAT TRUST US
OUR WORK
Design meets storytelling meets ethical innovation
—
We combine our unique set of tools with a proven process, powered by our value-sensitive design framework.
DESIGNING THE RIGHT THING RIGHT
OUR PROCESS
01.
ENVISION
Defining the desired outcome: what you need to achieve for you and your customers
04.
REALISATION
We work adaptively to make it happen and bring captivating experiences to life
02.
COCREATION
We work with you to connect the dots and design the right experience
03.
JOURNEY
We’ll give you the blueprint to help realise the value you want to create for your customers
01.Starting at the end
ENVISION
02.Working with you
COCREATION
03.The right path
JOURNEY
04.Make it happen
REALISATION
TOOLKIT TO SUCCESS
OUR FRAMEWORK
Data Trust by Design
The trust building and eroding part of an experience and data sharing are inherently linked. Our expertise is built on years of studying this relationship. We’re living and breathing it.
Behaviour design
Any experience is built with the aim to provoke a specific behaviour, like engagement. We use the BJ Fogg behaviour model and behaviour insights to inform our work.
Human-centred design
Good design has the customer at heart. Great design connects with the human behind the customer. Focusing on the human being helps us solve real problems – the foundation for designing experiences that move.
Better Disclosure
Most legal agreements and disclosures are designed to deceive. A combination of behavioural insights, legal design and collaborative legal practices will help create disclosures that are compelling and comprehensive.
We acknowledge the First Peoples of Australia, their Elders past, present and emerging. We pay our respects to the traditional storytellers, designers, artists and owners of the land on which we live and work.
Muteo
100 Harris Street
Sydney
NSW 2009
Australia
© muteo 2021