Designing
experiences
that move you_

Muteo is an Experience Design Studio infusing storytelling with purposeful design to create brand and product solutions that inspire trust, loyalty, and human connection.

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LET'S FACE IT

People will choose brands that are the most trustworthy. They care about how their data is being used and handled. To have a competitive advantage in our digital economy, designing with digital trust and transparency in mind is key. The bar has been set high. Are you ready to raise it?

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We create compelling experiences

We designed the first Consumer Data Right (CDR) web app allowing Australians, as well as businesses to test-drive and discover what CDR is all about.

Our product narratives are intuitive & engaging

We've made it easy for agents and landlords to sell and settle their property through an intuitive, multi-device platform experience.

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We help you become a trust leader,
by providing end-to-end services - creating outcomes that move you and your customers

We help you become
a trust leader,
by providing end-to-end services - creating outcomes that move you and your customers

WHO WE ARE_

We are storytellers, designers and strategists solving real problems

WHO WE ARE_

We are storytellers, designers and strategists solving real problems

BRANDS WE'VE WORKED WITH

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Open-Banking-logo-Muteont
Immomio-logo-muteo-A
Biza-logo-Muteo
Lua-Health-logo-Muteo-B
Telus-logo-Muteo
Limepay-logo-Muteo
CA-ANZ-logo-Muteo-B1
Meeco-logo-Muteo-B1
Domain-logo-Muteo
Meeco-logo-Muteo-A
Open-Banking-logo-Muteont
Biza-logo-Muteo
Regional-Australia-Bank-logo-Muteo_A
Immomio-logo-muteo-A
Limepay-logo-Muteo
Lua-Health-logo-Muteo-A
CA-ANZ-logo-Muteo
Telus-logo-Muteo

What our
clients say

Design meets storytelling meets ethical innovation

We use value-sensitive design frameworks and a diverse range of tools and skills to deliver exceptional user experiences.

Design meets storytelling
meets ethical innovation 

We use value-sensitive design frameworks and a diverse range of tools and skills to deliver exceptional user experiences.

FRAMEWORKS WE USE

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Data Trust by Design

The trust building and eroding part of an experience and data sharing are inherently linked. Our expertise is built on years of studying this relationship. We’re living and breathing it.

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Behaviour design

Any experience is built with the aim to provoke a specific behaviour, like engagement. We use the BJ Fogg behaviour model and behavioural insights to inform our work.

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Human-centred design

Good design has the customer at heart. Great design connects with the human behind the customer. Focusing on the human being helps us solve real problems – the foundation for designing experiences that move.

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Better Disclosure

Most legal agreements and disclosures are designed to deceive. A combination of behavioural insights, legal design and collaborative legal practices will help create disclosures that are compelling and comprehensive.

Frequently Asked Questions

Hey, are you wondering if we're the right fit for your project? We get it, finding the perfect partner can be overwhelming. But we’re here to help.

What do we do differently?
At Muteo, we’re purpose driven and will take the time to truly understand yours and your customers’ needs. Our process involves delving deep into your business' core values, to ensure a bespoke experience that resonates with your brand's identity. Through research and collaborative workshops, we employ ethical and value-sensitive design frameworks to design products and brand experiences your audience will love and trust.
What is value-sensitive design?
We use value-sensitive design to create products and services that are ethical and user-centered. By considering what users value and need, we can make products that meet their needs and don't harm them. This helps build trust and avoid negative impact, while creating successful products that are socially and environmentally responsible. We get user feedback, research, and weigh risks and benefits to create products that are user-friendly and reflect the values of the community.
Do we work with startups?
Yes, we do. We’re always excited to share our vision with startups. Our goal is to help you flourishing your idea and unlocking your potential to make sure you succeed. Reach out and tell us about your business , Muteo can support you in having an edge in your industry.
Do we offer research?
Yes, we do - all of our work is evidence-based. Always tailored to your needs to help you make informed decisions and guarantee your project's success. We also offer research and workshops as a stand alone service upon request.
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We are an -

Experience
Design Studio

We acknowledge the First Peoples of Australia, their Elders past, present and emerging. We pay our respects to the traditional storytellers, designers, artists and owners of the land on which we live and work.

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WE DESIGN FOR / TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUE & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES & TRUST & VALUES / TRUST & VALUES IS OUR EDGE

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