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Designing_
experiences

that move you

TRUSTWORTHY SOLUTIONS FOR FINTECH, OPEN BANKING & CDR

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LET'S FACE IT

Trust in the data practices of brands has reached an all-time low. People care about how their data is handled and will choose brands that are the most trustworthy, making them the most valued. Trustworthiness as a competitive advantage matters now more than ever.

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We help you
become more trustworthy

Our service offering covers everything you need to create outcomes that move you and your customers.

We help you
become more trustworthy

Our service offering covers everything you need to create outcomes that move you and your customers.

We are storytellers,

designers and strategists that

want to solve real problems

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BRANDS THAT TRUST US

Limepay
RAB
OpenBanking
Volt
Data61
Cuscal
Suncorp
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OUR WORK

Design meets storytelling meets ethical innovation 

We combine our unique set of tools with a proven process, powered by our value-sensitive design framework.

DESIGNING THE RIGHT THING RIGHT

OUR PROCESS

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01.

ENVISION

Defining the desired outcome: what you need to achieve for you and your customers

04.

REALISATION

We work adaptively to make it happen and bring captivating experiences to life

02.

COCREATION

We work with you to connect the dots and design the right experience

03.

JOURNEY

We’ll give you the blueprint to help realise the value you want to create for your customers

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01.Starting at the end

ENVISION

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02.Working with you

COCREATION

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03.The right path

JOURNEY

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04.Make it happen

REALISATION

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TOOLKIT TO SUCCESS

OUR FRAMEWORK

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Data Trust by Design

The trust building and eroding part of an experience and data sharing are inherently linked. Our expertise is built on years of studying this relationship. We’re living and breathing it.

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Behaviour design

Any experience is built with the aim to provoke a specific behaviour, like engagement. We use the BJ Fogg behaviour model and behaviour insights to inform our work.

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Human-centred design

Good design has the customer at heart. Great design connects with the human behind the customer. Focusing on the human being helps us solve real problems – the foundation for designing experiences that move.

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Better Disclosure

Most legal agreements and disclosures are designed to deceive. A combination of behavioural insights, legal design and collaborative legal practices will help create disclosures that are compelling and comprehensive.

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Need help?
We'd love to hear from you

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We acknowledge the First Peoples of Australia, their Elders past, present and emerging. We pay our respects to the traditional storytellers, designers, artists and owners of the land on which we live and work.

Muteo
100 Harris Street
Sydney

NSW 2009
Australia

© muteo 2021